Shipping policy

🚚 SHIPPING POLICY

Thank you for shopping with Sanatani Store. We are committed to delivering your orders safely and on time.

📦 Order Processing

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

🚚 Delivery Time

Estimated delivery times:

• Metro Cities: 3–5 Business Days

• Other Cities & Towns: 4–7 Business Days

• Remote Areas: 5–10 Business Days

Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.

🇮🇳 Shipping Coverage

We currently deliver to most serviceable locations across India.

If your location is not serviceable, our team will contact you regarding your order.

💳 Cash on Delivery (COD)

Cash on Delivery (COD) is available on eligible products and serviceable pin codes.

Sanatani Store reserves the right to disable COD for certain products, locations, or high-risk orders.

📍 Order Tracking

Once your order has been shipped, tracking information will be shared through available communication channels.

Customers can use the tracking details to monitor the status of their shipment.

🚫 Delivery Delays

While we strive to ensure timely deliveries, delays may occasionally occur due to:

• Courier partner delays

• Weather conditions

• Public holidays

• Natural disasters

• Operational disruptions

Sanatani Store shall not be held responsible for delays caused by third-party logistics providers.

❌ Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Sanatani Store will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information.

📭 Undelivered Orders

If an order is returned due to incorrect address details, customer unavailability, or refusal to accept delivery, additional shipping charges may apply for re-shipment.

📞 Contact Us

For any shipping-related questions or assistance, please contact us through the live chat available on our website.

Our customer support team will be happy to assist you.

Sanatani Store
🛕 Trusted Spiritual Products for Every Home